Click here for the Zazzle Help Center.
Q:
What payment methods are accepted?
A: We currently accept Visa, MasterCard, American Express, and PayPal, as well as Zazzle earnings and gift certificates as payment. We do not accept personal checks or orders by Mail.
Q:
Will I be charged Sales Tax on my order?
A: We charge sales tax on orders shipped to California and New York, as required by law. International Orders will have a Value assigned to the order for customs purposes.
Q:
Is my information secure when I place an order?
A: Safe Shopping Guarantee
Your credit card transactions are 100% secure. Period. Our secure server software (SSL) is the industry standard for encrypting all payment information. Your data will arrive privately and unaltered to our server and no one will gain access to your personal information.
Q:
How long will it take my order to be produced and shipped?
A: Tired of ordering something online and waiting for weeks to receive it? So were we. That's why we developed one of the most advanced production and shipping systems on the Internet. And it's why we aim to ship your orders in 24 hours! (Remember, these are made-to-order custom products!).
Immediately after you complete your purchase at Zazzle, your order is sent to our production facility, manufactured, and packaged with great care. You can track the status of your order by using our Order Status page.
Go to the Order Status page to check your order status >>
Q:
What is the estimated domestic shipping cost of my product(s)?
A: Domestic Shipping & Rates
Tired of ordering something online and waiting for weeks to receive it? So were we. That's why we developed one of the most advanced production and shipping systems on the Internet. And it's why we aim to ship your orders in 24 hours! (Remember, these are made-to-order custom products!).
Immediately after you complete your purchase at Zazzle, your order is sent to our production facility, manufactured, and packaged with great care. You can track the status of your order by using our Order Status page.
You can choose from Express, Two Day, Priority, Ground, Standard, and Basic services. If you need your order ASAP, Express shipping will deliver it to you in 1 to 2 business days from the date of shipment. Please allow 2 business days for our Two Day Service, 2-7 business days for Priority, 4-7 business days for Ground, 2-7 business days for Standard, and 4-10 business days for Basic.
Tracking is available for Ground, 2-Day, Express, and Ground shipments. Click here to track a shipped order page for more information
If you request shipping to a PO Box or an APO/FPO location, please choose the Priority or Basic shipping options, as the Two Day, Express, and Ground services cannot deliver to those addresses. Ground shipping is not available to customers in Alaska or Hawaii.
A variety of carriers deliver your orders, but we are proud to use the United States Postal Service and UPS for most of our shipments.